Frequently Asked Questions
Type the name and dates exactly as they should appear; we print exactly what you type.
Our ornaments are made of ceramic, measure 2.87 inches, and come with a gold cord.
Every keepsake is custom made to order. The buyer pays for shipping, and estimated shipping times are shown directly at Etsy checkout.
Because all items are custom personalized to your specifications, they are final sale and we do not accept returns.
All orders are placed through the Recuerdo Studio Etsy shop at https://www.etsy.com/shop/RecuerdoStudioCo.
The best way to reach us is through Etsy shop messages or via the shop's social media links.
Get in Touch
We would love to hear from you. Whether you have a question about a personalized keepsake or want to follow along with our studio's journey, here is where you can find us.